Privacy Policy

Your privacy is important to us at NucleusUI. We are committed to safeguarding the privacy of our users and being transparent about any information we may collect from you across our website, social media, and any other digital products or services we develop.

Thank you for visiting NucleusUI (“Company”, “we”, “us”, or “our”). NucleusUI is a registered business in Indonesia under the name PT Teknologi Untuk Bangsa. This privacy policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website nucleus-ui.com (the “Website”) and/or use any related services, sales, marketing, or events (collectively referred to as the "Services").

If you have any questions or concerns about our policy, or our practices regarding your personal information, please contact us at hello@nucleus-ui.com.

Information We Collect

In Short: We collect personal information that you provide directly to us, as well as information automatically collected from your use of our Services.

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about our products or services, participate in activities on our Services, or otherwise contact us. The personal information we collect depends on the context of your interactions with us, the choices you make, and the features and products you use.

The personal information we collect includes, but is not limited to:

• Personal Identification Information: This includes your name, email address, and other similar contact details you provide when you register for an account, subscribe to our newsletter, or engage in other activities on our website.

• Credentials: We collect passwords and other information used for authentication and account access. It is your responsibility to ensure that your passwords and other security information are kept confidential.

• Payment Information: If you make purchases on our website, we collect data necessary to process your payment, such as your credit card number, security code, and other financial information. All payment data is stored by our payment processor, and you should review their privacy policies and contact them directly for responses to your questions.

• Usage Data: Information about how you use our Services, including your IP address, browser type, operating system, referring URLs, pages viewed, the links clicked, and other actions you take on our website and services. This information is collected automatically when you interact with our Services.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

We do not knowingly collect sensitive personal information (e.g., data about race or ethnicity, religious or philosophical beliefs, sexual orientation, political opinions, trade union membership, or health information). If we do need to collect such information in the future, we will obtain your explicit consent and ensure appropriate security measures are in place to protect it.

• Automated Technologies or Interactions: As you interact with our Services, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies. Please see our Cookie Policy for more information.

• Third-Party Sources: We may receive personal data about you from various third parties, including technical, payment, and delivery services, as well as analytics providers or advertising networks.

How We Use Your Information

In Short: We process your personal information for various purposes, based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.

We use the personal information collected through our Services for a range of business purposes outlined below. Each purpose for which we process your personal information is based on one or more of the following legal grounds:

We use the information we collect or receive:

• To Provide and Manage Our Services: To process transactions, manage your account, provide customer support, and ensure the security of our Services (based on the performance of a contract with you).

• To Communicate With You: To respond to your inquiries, provide updates, newsletters, and promotional materials (based on our legitimate business interests or with your consent, if required).

• For Marketing and Promotional Activities: To send you marketing and promotional communications if you have consented to receive such materials (based on your consent).

• For Legal Compliance: To comply with applicable laws, regulations, and requests from law enforcement or other government authorities (based on compliance with legal obligations).

• For Other Business Purposes: We may use your information for other business purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and to evaluate and improve our Services, products, marketing, and your experience (based on our legitimate business interests). We may use and store this information in aggregated and anonymized form so that it is not associated with individual end users and does not include personal information. We will not use identifiable personal information without your consent for purposes that are not specified in this policy.

Will Your Information Be Shared With Anyone?

In Short: We only share your personal information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

We may process or share your personal data based on the following legal bases:

• Consent: We may process your data if you have given us specific consent to use your personal information for a particular purpose.

• Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests, provided your interests and fundamental rights do not override those interests.

• Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms and obligations of that contract.

• Legal Obligations: We may disclose your information when we are legally required to do so to comply with applicable laws, governmental requests, a judicial proceeding, court order, or legal process, such as responding to a court order or a subpoena (including to meet national security or law enforcement requirements).

• Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, illegal activities, or as evidence in litigation in which we are involved.

More specifically, we may need to process your data or share your personal information in the following situations:

• Vendors, Consultants, and Other Third-Party Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to perform their work. Examples include payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts. We may permit selected third parties to use tracking technology on our Services, enabling them to collect data about how you interact with our Services over time. This information may be used to analyze and track data, determine the popularity of certain content, and better understand online activity. Unless described in this policy, we do not share, sell, rent, or trade any of your personal information with third parties for their promotional purposes.

• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

• Third-Party Advertisers: We may use third-party advertising companies to serve ads when you visit our Services. These companies may use information about your visits to our Website(s) and other websites, collected through cookies and other tracking technologies, to provide advertisements about goods and services that may be of interest to you. For further information, please refer to our Cookie Policy at nucleus-ui.com/cookies.

Do We Use Cookies and Other Tracking Technologies?

In Short: Yes, we may use cookies and other tracking technologies to collect and store your information.

We use cookies and similar tracking technologies (such as web beacons, pixels, and scripts) to enhance your experience, analyze usage, and help us improve our Services. These technologies may be used to store information, recognize your device, and provide you with a personalized experience.

Specific details about how we use these technologies, the types of cookies we use, and how you can manage or refuse certain cookies, can be found in our Cookie Policy at nucleus-ui.com/cookies.

How Long Do We Keep Your Information?

In Short: We retain your information only for as long as necessary to fulfill the purposes described in this privacy policy, unless a longer retention period is required by law.

We will retain your personal information only for as long as it is necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law (such as for tax, accounting, or other legal requirements). We will not retain your personal information for longer than 90 days for any purpose stated in this policy.

Once we no longer have an ongoing legitimate business need to process your personal information, we will either delete or anonymize it. If deletion or anonymization is not feasible (for instance, because your personal information is stored in backup archives), we will securely store your personal information and isolate it from any further processing until deletion is possible.

How Do We Keep Your Information Safe?

In Short: We are committed to protecting your personal information through a combination of organizational and technical security measures.

We have implemented a range of appropriate technical and organizational security measures to safeguard the personal information we process. These measures are designed to protect your data from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or method of electronic storage is completely secure.

While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. The transmission of personal information to and from our Services is done at your own risk. We recommend that you access our Services within a secure environment and take precautions to protect your own devices and credentials.

Do We Collect Information From Minors?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you confirm that you are at least 18 years old, or you are the parent or guardian of a minor and consent to such minor's use of the Services. If we become aware that personal information has been collected from users under 18 without verifiable parental consent, we will take steps to deactivate the account and promptly delete such data from our records.

If you become aware of any personal information we have collected from children under the age of 18, please contact us immediately at hello@nucleus-ui.com, and we will take appropriate actions to investigate and address the issue.

What Are Your Privacy Rights?

In Short: You have the right to review, change, or terminate your account at any time.

If you are a resident of the European Economic Area (EEA), you have specific rights under data protection laws regarding your personal information.

If you believe we are unlawfully processing your personal information, you have the right to lodge a complaint with your local data protection supervisory authority. You can find their contact details here.

Cookies and Similar Technologies: Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject cookies. Please note that if you choose to remove or reject cookies, this could affect certain features or functionality of our Services. To learn more about how to manage cookies and opt-out of interest-based advertising, please refer to our Cookie Policy.